Improve Email Deliverability

JobBoard.io uses SendGrid to send all job board emails. This includes your alerts, job posting confirmations, etc.

New: Automated Domain Authentication

We've made it easier than ever to improve your email deliverability! Instead of manually adding DNS records, you can now authenticate your domain with just a few clicks.

How to Authenticate Your Domain

  1. Go to General Settings: Navigate to Site Config > General Settings
  2. Set Your Support Email: Make sure the Support Email field is populated with your domain (e.g., [email protected])
  3. Click "Authenticate Domain": Look for the blue "Authenticate Domain" button next to the Support Email field
  4. Follow the Instructions: The system will automatically generate the required DNS records for you
  5. Add DNS Records: Copy the provided DNS records and add them to your domain's DNS configuration
  6. Wait for Verification: DNS changes can take 24-48 hours to propagate. We'll automatically verify your domain once the records are properly configured.

Benefits of Domain Authentication

  • Better Email Deliverability: Improves the chances your emails reach recipients' inboxes
  • Professional Appearance: Removes the "(via jobboard.io)" text from email headers
  • Builds Trust: Recipients see emails coming directly from your domain
  • Improved Sender Reputation: Helps establish your domain as a legitimate sender

Requirements

  • Professional or Enterprise plan
  • Domain must be valid and accessible

DNS Record Instructions

After clicking "Authenticate Domain," you'll see a table with the exact DNS records to add:

TypeNameValueTTL
CNAMEs1._domainkeys1.domainkey.u12345678.wl123.sendgrid.net1 hour
CNAMEs2._domainkeys2.domainkey.u12345678.wl123.sendgrid.net1 hour
CNAMEem123.yourcompany.comu2341244.wl245.sendgrid.net1 hour

Adding DNS Records

  1. Log into your domain registrar (e.g., GoDaddy, Namecheap, Cloudflare)
  2. Navigate to DNS management
  3. Add each record with the exact values provided
  4. Save your changes
  5. Wait 24-48 hours for DNS propagation

Status Monitoring

The system automatically monitors your domain authentication status and will update once the DNS records have been propagated..

Need Help?

  • DNS Issues: Contact your domain registrar's support team
  • Authentication Problems: Contact our support team
  • Wrong Domain: Change your Support Email in General Settings first

Legacy Method: Manual SPF Record (Still Available)

If you prefer to manually add DNS records, you can still add an SPF record to your domain:

To improve deliverability of these e-mails, we recommend adding an SPF record to your domain. This will signal to those receiving e-mails from your job board that we are authorized to send mail on your behalf.

To do this, add a TXT record to your DNS settings, with the following content:

v=spf1 include:sendgrid.net ~all

If you have an existing SPF record, you'll simply need to add SendGrid to your existing record.

For example, if your record looks like this:

v=spf1 a mx include:_spf.google.com include:spf.protection.outlook.com ~all

You would just need to add SendGrid at the end of the list, before the ~all:

v=spf1 a mx include:_spf.google.com include:spf.protection.outlook.com include:sendgrid.net ~all